Suppose you have a business which is doing great offline, you are receiving amazing amount of responses and sales. Few of your customer suggested to you go online which would make it easier for them to transact with you and would stay connected with you. You agree with them and has shifted your business to online as well. Now you are noticing that customers are finding it difficult to either find a product/service, they have enquiry related to their orders, they want to provide feedbacks, suggestions etc. And this led to reduction in site visits as well as sales, you have staff executives to handle this however they are not able to serve thousands of customer at one time, so the question arises how can you increase the efficiency in regards to serving your customers instantly. The answer is “Chatbots”. Chatbots not only increases the efficiency but also enhances customer’s experience and thereby improving sales and leads. So let us see what Chatbots are present in the market that are helpful for your business. They are AI based and prefer to use AI as well as NPL based Chatbots since they can then interact on the real time basis with the customers.
Website based Chatbots:
- Botsify: Helps you integrate a Chatbot with simple user interface for website as well as Facebook Messenger. It has bot store for purchasing bot for various different genres like finance, education, health & beauty, travel etc. Also has various integration like Alexa, WordPress,Shopify and Zapier along with wonderful features like Human takeover, Conversation forms, Checkbox Plugin etc. It would be a very smart decision if businesses opt for Botsify.
- Rebot.me: You can create your own personal chatbot and can integrate to your website. It is an absolute simple platform where do not require any programming skills, simply create a free account and teach this bot how to converse with the customers.
- Collect.chat: Hassle free steps for integrating chatbots to your website and rest leave it on collect.chat. Helps in conversion and providing you with great leads.
- Instabot: Is a conversion bot that understands your customer’s or non-customer’s need, provides required as well as relevant information and converts them for you. You can build, integrate in your website, mobile apps and email.
- Gupshup: Provides you with best conversational experience for your business. You can leave Marketing, Sales as well as Customer Support to the bot they provide you with. It would take hardly three steps to integrate this bot on your website as well as messenger.
- Rebotify: Easy designing of bot for your website, Facebook, WeChat, Slack, LivePerson etc. They come up with a message that “Build Once, Publish Anywhere”.
- SnatchBot: It helps you create bot for multiple messaging channels like Line, Facebook, WeChat, Skype, Slack, Email, Mobile Apps. Integrate in your website and use it for other messaging channel that your business is on.
Messaging Apps based Chatbots:
- Chatfuel: Specifically for Facebook Messenger but also used for Twitter as well as Youtube. You can create, integrate and test this bot. Very easy to use, setting up welcome message or broadcasting messages. Businesses like Netflix, Mtv etc uses Chatfuel. Good for Marketing as well as Customer Support.
- ChattyPeople: Provided by MobileMonkey. Best for Marketing Programs specifically designed for Facebook messenger. Has amazing capabilities for e-commerce part.
- Facebook bots: Facebook itself has many bots that businesses use.
- FlowXO: Can integrate into Facebook Messenger, Slack, Twitter, Telegram and many more. Simple steps and can start for free.
- Imperson: Best for Sales and Marketing program mainly for Facebook Messenger, Kik, Skype, Slack, Twitter, SMS.
- Botkit: It works with Facebook, Slack, Twilio, Microsoft, IBM Watson, Api.ai etc. Easy to create and you can use it for free. In fact, it also provide you with proper analysis of how your business’s health after integration of bot in your business.
- Smooch: Handles all your messaging apps like WhatsApp, Facebook Messenger, WeChat, Telegram and Line.
I will share more trending Chatbots that are in use and people are loving it. I hope this blog will help you out and gain more business. Will be back with new blog till then hang in there! See you soon.